We ship our pieces Australia wide, through Australia Post or Sendle. Your order will be shipped within three business days (unless advised otherwise), and generally takes up to seven business days to be delivered. Tracking information will be provided once your pieces are shipped. 

 

Standard delivery is $10 (up to 7 business days, longer for rural areas)

Express delivery is $13 (1-3 business days)

 

Please check Australia Post and Sendle websites for approx. shipping times to rural areas.

 

We recommend that you provide a secure address, as Mila and Me Handmade is not responsible for lost parcels. And it would be sad to see your pearls go missing...

We're confident you'll be happy with your pearls, but if for any reason you are not, please get in touch and we will work with you to resolve this. Unfortunately due to hygiene reasons we are unable to accept returns or exchanges on earrings as we can't be sure they haven't been worn. 

Although we do our best to safely package your pearls, we acknowledge that this may include defects, repairs, an exchange of items or a refund of purchase price if warranted. Be sure to hold onto the original packaging to help prevent damage on return.

Our pieces come beautifully wrapped and ready to gift, or enjoy yourself! Our pearls are wrapped in soft tissue paper, placed in a branded linen pouch, encased in a recycled kraft gift box and tied off with twine (see last image). You're welcome to write a short message for a gift note too. For added protection, the gift box is then cushioned inside a padded envelope before being shipped to you.